FAQ

What is Fotomag❓

Fotomag turns your favorite memories into premium photo magnets made with care and high quality 🧲

What makes Fotomag different❓

We create every piece with love, attention to detail, and premium quality — because your memories matter ♥️

Is Fotomag suitable as a gift❓

Yes! ✅

It’s a perfect, meaningful gift for anyone 🎁

What are Fotomag photo magnets made of❓

A strong magnetic base with a high-quality printed photo 🖨️

What is the size of each magnet❓

Each magnet is 7 cm × 9 cm 📏

Are the magnets strong❓

Yes ✅

they stick firmly to fridges and metal surfaces 🧲

Where can I place the magnets❓

On your fridge or any metal surface 🧲

How do I upload my photos❓

Through our website or by sending them via WhatsApp 📱

Is there a limit to the number of photos❓

Yes ✅

Up to 24 photos per order 🖼️
Need more? Just contact us 📞

Do you edit the photos❓

Yes ✅

We enhance and adjust your photos for the best result ✨

What if my photo quality is low❓

We improve the quality as much as possible before printing 🛠️

What type of paper do you use❓

Premium glossy photo paper 🌟

What payment methods are available❓

  • Cash on Delivery 💰
  • Online payment 💳

Is Cash on Delivery available❓

Yes ✅

Will my order be confirmed❓

Yes ✅

every order is confirmed before shipping 📞

Where do you deliver❓

All across Egypt 🇪🇬

How long will my order shipping❓

2–5 business days 🚚

Is shipping really free❓

Yes! ✅
We offer100% free shippingon all orders across Egypt 🚚

Can delivery be delayed❓

Delays may happen during holidays, special seasons (like Ramadan), or weather conditions 🎆

What if there’s a problem with my order❓

Contact us within 48 hours of delivery via WhatsApp or our Contact Us page 📞

Do you accept returns❓

No returns ❌
If the issue is caused by us, we offer a free replacement 🆓

How can I contact you❓

Through our Contact US page or WhatsAp 📞

Is the product safe for everyday use❓

Yes ✅

completely safe 🔒

Are my photos safe and private❓

Yes ✅
Your photos are 100٪completely private and confidential 🔒
They are used only to fulfill your order and are never shared 🔒

Why should I choose Fotomag❓

Because we create every piece especially for you, with high quality and real care.♥️